Articles

 Contacting support

We are always happy to speak with our customers and help them out, and there are a number of ways...

 Debit or credit card declined

If you credit or debit card has been declined we are often unable to determine the precise reason...

 Emergency out of hours support

Certain services include out of hours emergency support provision; typically customers with...

 Forgotten customer portal login details

The customer portal is where you manage every aspect of your service with Freethought, including...

 Paying by bank transfer

If you want to pay your invoice by bank transfer you can do so using the following details....

 VAT (Sales tax)

All the products and services that we sell are subject to VAT (sales tax) depending on your...